PRIVACY POLICY

1. INFORMATION WE COLLECT

We may collect the following information when you use our website, fill out a quote form, or contact us:

• Contact information: Name, phone number, and email address
• Vehicle information: Year, make, and model of your vehicle
• Service preferences: Type of service requested and scheduling preferences
• Communication data: Messages and inquiries you send us
• Usage data: Browser type, IP address, and pages visited (via analytics tools)

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Respond to your quote requests and inquiries
• Schedule and confirm detailing appointments
• Send appointment reminders and service updates
• Send marketing communications about special offers and promotions (only with your consent)
• Improve our website and services
• Comply with applicable laws and regulations

3. SMS / TEXT MESSAGING

By providing your phone number and opting in, you consent to receive text messages from Garage Detailing. The following terms apply to our SMS communications:

• You may receive marketing text messages about special offers, discounts, and service updates.
• You may receive non-marketing messages such as appointment confirmations, reminders, and service-related notifications.
• Message frequency may vary depending on your interactions with us.
• Message and data rates may apply.
• To stop receiving messages, reply STOP at any time. You will receive a confirmation and no further messages will be sent.
• To re-subscribe, reply START to (913) 278-8869.
• For help, reply HELP or contact us at Detailing.garage9@gmail.com.

4. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service providers: Third-party tools that help us operate our business (e.g., scheduling software, CRM platforms), who are bound by confidentiality obligations
• Legal requirements: When required by law, court order, or government authority
• Business protection: To protect the rights, safety, or property of Garage Detailing or others

Note: All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. DATA SECURITY

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using industry-standard practices.

6. YOUR RIGHTS & CHOICES

• Opt out of SMS: Reply STOP to any text message from us at any time.
• Access & correction: Contact us to request access to or correction of your personal information.
• Deletion: You may request that we delete your personal information by contacting us directly.
• Marketing emails: Unsubscribe using the link provided in any marketing email.

7. COOKIES & TRACKING

Our website may use cookies and similar tracking technologies (including the Meta Pixel) to improve user experience and analyze traffic. You can control cookie settings through your browser. Disabling cookies may affect the functionality of our website.

8. CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of our website following any changes constitutes your acceptance of the updated policy.

10. CONTACT US

If you have questions about this Privacy Policy or how we handle your information, please contact us: